Help Center 'Contact Us' Button Malfunction.

Incident Report for Udemy

Resolved

This incident has been resolved.
Posted Feb 14, 2026 - 23:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 14, 2026 - 22:00 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 14, 2026 - 21:58 UTC

Investigating

We are currently experiencing a stability issue with the 'Contact Us' button in the Help Center on the Udemy.com website. Our engineering team is actively working to resolve the problem as quickly as possible. In the meantime, please use https://business-support.udemy.com/hc/en-us/requests/new to reach out to support.
Posted Feb 14, 2026 - 18:01 UTC
This incident affected: Udemy.com (Marketplace).