Resolved -
This incident has been resolved.
Mar 13, 13:10 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 13, 11:48 UTC
Identified -
This issue impacts only Udemy Business users. Symptoms are that certificates are generating slowly even after the progress of course is at 100%.
At this time there is no workaround available.
Mar 13, 10:35 UTC
Investigating -
We are aware of an issue with our Certificates where they are generating slowly. Our engineering team is aware of the issue and are working to fix this.
Mar 13, 10:29 UTC