All Systems Operational
Udemy Business
Operational
Udemy.com (Marketplace)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 15, 2026
No incidents reported today.
Sep 14, 2026
No incidents reported.
Sep 13, 2026
No incidents reported.
Sep 12, 2026
No incidents reported.
Sep 11, 2026
No incidents reported.
Sep 10, 2026
No incidents reported.
Sep 9, 2026
No incidents reported.
Sep 8, 2026
Resolved -
The issue affecting payment processing on Udemy and Udemy Business Team Plans has been resolved. Checkout and payment processing are now operating normally.
If you previously encountered an error during checkout, please try your purchase again. If you continue to experience any issues, please contact our support team for assistance.
We sincerely apologize for the disruption and thank you for your patience.
September 8, 2026 | 1:47 PM MT
Sep 8, 19:47 UTC
If you previously encountered an error during checkout, please try your purchase again. If you continue to experience any issues, please contact our support team for assistance.
We sincerely apologize for the disruption and thank you for your patience.
September 8, 2026 | 1:47 PM MT
Sep 8, 19:47 UTC
Monitoring -
We have applied an additional fix for the issue affecting payment processing on Udemy and Udemy Business Team Plans and are actively monitoring to confirm full recovery.
Some users may still experience occasional errors at checkout. If this happens, please try again in a few minutes.
Next Update: Within 30 minutes, or sooner once full resolution is confirmed.
We appreciate your patience and apologize for the inconvenience.
September 8, 2026 | 1:25 PM MT
Sep 8, 19:25 UTC
Some users may still experience occasional errors at checkout. If this happens, please try again in a few minutes.
Next Update: Within 30 minutes, or sooner once full resolution is confirmed.
We appreciate your patience and apologize for the inconvenience.
September 8, 2026 | 1:25 PM MT
Sep 8, 19:25 UTC
Identified -
🟡 Update — Identified
We have identified the root cause of the payment processing errors currently affecting checkout on Udemy and Udemy Business Team Plans. Our engineering and infrastructure teams are actively working to implement a fix.
Impact: Customers attempting to complete purchases, enroll in subscriptions, or add Team Plan seats may continue to experience errors or timeouts during checkout.
Next Update: We will provide another update within 30 minutes, or sooner if service is restored.
We apologize for the disruption and appreciate your continued patience.
September 8, 2026 | 1:06 PM MT
Sep 8, 19:08 UTC
We have identified the root cause of the payment processing errors currently affecting checkout on Udemy and Udemy Business Team Plans. Our engineering and infrastructure teams are actively working to implement a fix.
Impact: Customers attempting to complete purchases, enroll in subscriptions, or add Team Plan seats may continue to experience errors or timeouts during checkout.
Next Update: We will provide another update within 30 minutes, or sooner if service is restored.
We apologize for the disruption and appreciate your continued patience.
September 8, 2026 | 1:06 PM MT
Sep 8, 19:08 UTC
Investigating -
We are currently investigating an issue affecting checkout and payment processing on Udemy. Some users may be experiencing errors or failures when attempting to complete a purchase.
Our engineering team has identified the issue and is actively working on a resolution. We will provide updates as they become available.
Impact: Customers attempting to check out or make a purchase may encounter errors.
Status: Investigating — engineering teams are engaged.
We apologize for the inconvenience and appreciate your patience. If you need immediate assistance, please contact our support team.
September 8, 2026 | 12:31 PM MT
Sep 8, 18:46 UTC
Our engineering team has identified the issue and is actively working on a resolution. We will provide updates as they become available.
Impact: Customers attempting to check out or make a purchase may encounter errors.
Status: Investigating — engineering teams are engaged.
We apologize for the inconvenience and appreciate your patience. If you need immediate assistance, please contact our support team.
September 8, 2026 | 12:31 PM MT
Sep 8, 18:46 UTC
Sep 7, 2026
No incidents reported.
Sep 6, 2026
No incidents reported.
Sep 5, 2026
No incidents reported.
Sep 4, 2026
No incidents reported.
Sep 3, 2026
Resolved -
The recent release causing SSO login issues has been rolled back, and login functionality has returned to normal. This incident is now resolved. We apologize for any inconvenience this may have caused.
Sep 3, 20:14 UTC
Sep 3, 20:14 UTC
Monitoring -
We've rolled back the recent release that was causing SSO login issues, and we're seeing login errors return to normal levels. We're continuing to monitor closely to confirm the issue is fully resolved.
Sep 3, 20:03 UTC
Sep 3, 20:03 UTC
Update -
We've narrowed down a likely cause of the SSO login issues and are rolling back a recent release as a corrective action. We're monitoring closely and will provide an update shortly.
Sep 3, 19:56 UTC
Sep 3, 19:56 UTC
Investigating -
We've narrowed down a likely cause of the SSO login issues and are rolling back a recent release as a corrective action. We're monitoring closely and will provide an update shortly.
Sep 3, 19:41 UTC
Sep 3, 19:41 UTC
Sep 2, 2026
No incidents reported.
Sep 1, 2026
No incidents reported.